Workrole Owner Persona (and Persona kickstart)
What problem(s) will it solve?
What problem do we solve?
"Personas" are described in this template but we don't use them yet... I'd like to start. This ticket is to make an initial persona so we can link to them per this template.
Who is the intended user(s)?
Everyone making tickets. See below for exmaples.
- Cameron (Compliance Manager)
- Parker (Product Manager)
- Delaney (Development Team Lead)
- Presley (Product Designer)
- Sasha (Software Developer)
- Devon (DevOps Engineer)
- Sidney (Systems Administrator)
- Sam (Security Analyst)
- Rachel (Release Manager)
- Alex (Security Operations Engineer)
- Simone (Software Engineer in Test)
- Allison (Application Ops)
- Priyanka (Platform Engineer)
- Dana (Data Analyst)
Lay out the expected user experience
Using personas during ticket creation by linking to a listing of personas
Proposal
Create a listing of personas (not sure which documentation to use)
Further details
Permissions and Security
Documentation
This is a documenation task.
-Is there any other documentation affected?
- Issue templates should use these new personas
Availability & Testing
N/A
What does success look like, and how can we measure that?
We have at least 1 persona we can start using in our templates