Jira Query Language (JQL) Knowledge and Skills KSATs for Sysadmins:2
@caroline.fowler I'd like you (Inclusive of your company as a team e.g. Justin, Neil, etc) to help @Racer159 identify (ongoing task) Atlassian KSATs which will be needed by various users. I've given this a college try at identifying some KSATs but this will be an ongoing iterative process to nail down which persons and roles with the CMN structure need what. This ticket was spawned as a result from identifying the need for dashboard and JQL query training for the CMN, IA, and other teams.
Why does the requirement(s) need to be added?:
Adding a new Item to the Job
KSAT Description(s):
New Task (or ability): Use Jira Quey Language (JQL) to search, organize, and display information within Atlassian applications.
Skills Description: (Assemble or Design) JQL queries to satisfy non-standardized requests for information. [NOTE: Not sure if this would be relevant to conceptual or procedural execution. See here for more information about why we pick these words: https://www.celt.iastate.edu/teaching/effective-teaching-practices/revised-blooms-taxonomy/]
Knowledge Descriptions:
- Recognize the 4 elements used to build a JQL query.
- Classify information which may be used as a value.
- Recognize which operators are appropriate for different types of JQL queries.
- Recognize which keywords are used to build a JQL query.
- Summarize JQL functions and how they work within a JQL query.
Related KSATs
Does this KSAT relate to any others?
Parent KSATs:
NCWF S0011: Skill in conducting information searches.
NCWF K0317: Knowledge of procedures used for documenting and querying reported incidents, problems, and events.
Child KSAT: see above
Training Reference (optional)
https://www.atlassian.com/software/jira/guides/expand-jira/jql
https://support.atlassian.com/jira-software-cloud/docs/use-advanced-search-with-jira-query-language-jql/
- Potential Class?: https://training.atlassian.com/jql-in-jira-service-desk
Workrole alignment
Sysadmin
- @Racer159 We should also think about which NCWF workroles your positions map to... You'll want to work with Mr. Westbrook to align the PD's with your final thoughts (all positions must have the OPM codes aligned to these positions identified.) Some ideas:
Related Requirements/Documentation
Is this requirement driven by an external document such as an AFI, Law, etc If so, please list it/them. e.g. 17-202v2 says all SEE's must be trained on objectivity.