Basic Knowledge of the Concept of "Day 2 Operations":1

Why does the requirement(s) need to be added?:

I'm a program owner and need people trained on something

KSAT Description(s):

After training, the student should have an understanding of things to consider in order to ensure smooth Day 2 operations for new applications and services. This includes things like ensuring that the services are smoothly onboarded to the service/help desk, that regular backups are taking place, that patching/updates are run regularly and in a defined way.

Examples "Describe the steps that should be taken when a new service is introduced to reduce the potential for downtime"

Related KSATs

Does this KSAT relate to any others? Not Currently

Parent KSATs: Please list KSATs that this KSAT helps to achive below. N/A

Child KSAT: Please list KSAT's that help implement this KSAT below. N/A

Training Reference (optional)

Do you have a reference(s) which explains how to accomplish this correctly? e.g. 90COS Org Chart (Reference for who the flight commanders are)

Workrole alignment

Which work roles does this requirement apply to?: Systems Engineer (to replace Sysadmin)

Related Requirements/Documentation

Is this requirement driven by an external document such as an AFI, Law, etc If so, please list it/them. e.g. 17-202v2 says all SEE's must be trained on objectivity. N/A