diff --git a/docs/.pages b/docs/.pages index 2d6a7e01c473d1d8dd9da8e6d7ab04ae666c631e..f8718c7424b2085058a64a322910b7eacff7b663 100644 --- a/docs/.pages +++ b/docs/.pages @@ -5,3 +5,4 @@ nav: - Guides: guides - Prerequisites: prerequisites - Understanding Big Bang: understanding-bigbang + - FAQ: FAQ.md diff --git a/docs/FAQ.md b/docs/FAQ.md new file mode 100644 index 0000000000000000000000000000000000000000..8a00baea37a72b05a0a7700dbc21bfa3f471d770 --- /dev/null +++ b/docs/FAQ.md @@ -0,0 +1,106 @@ +# Frequently Asked Questions + +## Costs and licensing fees + +> Will a user, government program, or support contract incur any costs, other +than their own labor, for installing and using Big Bang? + +Big Bang itself is open-source, and you do not need to pay Platform One +to use it in your environment. + +Our baseline includes multiple software components, with a variety +of open-source and commercial licenses. Details of these components and +their licensing models can be found in +[Big Bang Licensing Model Overview](./understanding-bigbang/licensing-model.md) + +In Big Bang 2.0, our default core components will be open source, though paid +alternatives will remain available. + +You are in complete control over which components you install in your +environment, and choose whether or not to use commercial software. +However, your Approving Official may require certain commercial applications for a cATO. + +> Are users required to set up a "contract" with Platform One in order to +use Big Bang? + +No. Big Bang is open source, and can be used by you and your organization +without payment to Platform One. + +Platform One does offer optional hosting and support contracts: + +- Our Big Bang Integration Team helps customers install, upgrade, and operate BigBang on customer hardware and in customer environments. +- Our Digital Twin service will deploy an instance of your application to + our testing clusters, so we can ensure that changes to our baseline won't break your integration tests. Providing you with customized release notes for your environment. +- [Party Bus](https://p1.dso.mil/products/party-bus) is a managed environment and + instance of Big Bang, which an application can be hosted on. Party Bus removes the + need for you to operate a cluster entirely. + +For more information on services, [contact us](https://p1.dso.mil/contact-us) or email platformone@dso.mil + +> Do we need a government PM to send a formal request to Platform One in order +to get started? + +No. Big Bang is Open Source, and you do not need our permission to use it. +However, we always like to hear from our users, both to know how large an +impact this effort is making, and to make sure we are addressing our users' +most pressing needs. + +<!-- +TODO: reach out link +--> + +## Security + +> Is Big Bang secure? What about its plugins? + +Big Bang is compliant with the +[DevSecOps Reference Architecture](https://dodcio.defense.gov/Portals/0/Documents/Library/DoD%20Enterprise%20DevSecOps%20Reference%20Design%20-%20CNCF%20Kubernetes%20w-DD1910_cleared_20211022.pdf), +and is used at all impact levels and classifications. + +[Iron Bank](https://p1.dso.mil/products/iron-bank) performs automated scans of all image +components used in Big Bang, and patches vulnerabilities as they are found. Big Bang +pulls all hardened images from Iron Bank. + +<!-- +TODO: link to cATO docs - Cyber is working on a Care Package at IL4 to link here +--> + +## Deployment + +> Can we stand up our own instance of Big Bang in AWS GovCloud? + +Yes. Big Bang strives to be vendor-agnostic, and will run on Cloud One, +AWS GovCloud, Microsoft Azure, on-prem hardware, and in air-gapped +environments. + +> Do we have to set up a full Kubernetes distribution? Can we just deploy Big Bang to a Virtural Machine? + +Big Bang is, at its core, a Helm chart, which creates templates for Kubernetes +resources. As such, Big Bang requires a full Kubernetes environment. + +If your organization is unable to support a full Kubernetes environment, you may wish to +consider [Party Bus](https://p1.dso.mil/products/party-bus), which is Platform One's +managed Big Bang Platform as a Service (PaaS) solution, or one of the [Big Bang Resellers](https://p1.dso.mil/resellers). + +## Change Control + +> How do you manage change control on BB? How can we be notified of changed? + +Big Bang has a two-week release cadence. You can view our +[release schedule](https://docs-bigbang.dso.mil/latest/#Navigating-our-documentation), +our [project milestones](https://repo1.dso.mil/groups/big-bang/-/milestones), +and our [release notes](https://repo1.dso.mil/big-bang/bigbang/-/releases) +for more information. + +## Documentation and Briefings + +> Can you provide the latest documentation and briefings? + +The most up-to-date information on BigBang can be found on +[Big Bang Docs](https://docs-bigbang.dso.mil/latest/docs) + +An overview of BigBang's architecture, and the packages available, can be found +on the [Big Bang Universe](https://universe.bigbang.dso.mil/) + +It would also be useful to review +[Understanding Big Bang](https://docs-bigbang.dso.mil/latest/docs/understanding-bigbang/?h=understanding+bigbang%2F) diff --git a/docs/README.md b/docs/README.md index 6c8edd580218532675b96cdb453437571ec6eeee..c7d086433c2614de292258239193743619dde648 100644 --- a/docs/README.md +++ b/docs/README.md @@ -65,3 +65,7 @@ The following is a general overview of the process, the [deployment guides](./gu ## New User Orientation * New users are encouraged to read through the Useful Background Contextual Information present in the [understanding-bigbang folder](./understanding-bigbang) + +## Frequently Asked Questions + +You can view answers to a number of frequently asked questions [here](FAQ.md).