BB 2.17.0/v9.2.3-bb.0 introduces blank screen bug
Bug
Description
After logging in via gitlab SSO through keycloak, get re-directed to the default landing page as expected: https://<appname>.<domain>/<default_team_name>/channels/town-square
. The UI briefly loads before leaving user at a blank white page. If user was previously set as a system admin, can manually navigate to /admin_console
and that page loads fine. If original page is closed and then reopened with cmd + shift + t
, the page loads fine. At the same time as the blank page is observed, the following is observed in the pod logs:
{"timestamp":"2024-01-21 18:32:46.791 Z","level":"debug","msg":"websocket.NextReader: client side closed socket","caller":"platform/web_conn.go:850","user_id":"zs5werqjqpgqxfypmccicfj6he","conn_id":"r78srg5i67yt3bkrifisj9iwic"}
This behavior was observed across 3 clusters recently upgraded from BB 2.16.0 to 2.17.0 and is not limited to a certain user, browser etc. Recycling the mattermost pod and running the Purge All caches
option under webserver settings made no change.
Our current solution is to override back to the 2.16.0 (9.2.2-bb.0) version of the mattermost chart, which does not present this issue.
BigBang Version
BB 2.17.0