Accessing Odoo Returns HTTP500 Error

Summary

The Odoo container returns a HTTP500 error whenever anyone tries to access the application.

Steps to reproduce

Start a PostgreSQL server - $ docker run -d -e POSTGRES_USER=odoo -e POSTGRES_PASSWORD=odoo -e POSTGRES_DB=postgres --name db postgres:10

Start an Odoo instance $ docker run -p 8069:8069 --name odoo --link db:db -t ib-odoo-image

Attempt to access odoo via a web browser: http://SERVER_IP:8069 (where SERVER_IP is the IP address of your docker server)

What is the current bug behavior?

Web browser is returned an HTTP500 error. Below is sample output from the container log:

2021-03-31 16:33:07,062 1 ERROR ? werkzeug: Error on request:
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 323, in run_wsgi
    execute(self.server.app)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 312, in execute
    application_iter = app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/server.py", line 440, in app
    return self.app(e, s)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 124, in application
    return application_unproxied(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 99, in application_unproxied
    result = odoo.http.root(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1295, in __call__
    return self.dispatch(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1263, in __call__
    return self.app(environ, start_wrapped)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/middleware/shared_data.py", line 260, in __call__
    return self.app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1428, in dispatch
    explicit_session = self.setup_session(httprequest)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1326, in setup_session
    session_gc(self.session_store)
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/func.py", line 26, in __get__
    value = self.fget(obj)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1274, in session_store
    path = odoo.tools.config.session_dir
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/config.py", line 695, in session_dir
    os.makedirs(d, 0o700)
  File "/usr/local/lib/python3.8/os.py", line 223, in makedirs
    mkdir(name, mode)
PermissionError: [Errno 13] Permission denied: '/var/lib/odoo/sessions' - - -
2021-03-31 16:33:26,439 1 INFO ? werkzeug: 127.0.0.1 - - [31/Mar/2021 16:33:26] "GET /favicon.ico HTTP/1.1" 50
0 - 0 0.000 0.001
2021-03-31 16:33:26,442 1 ERROR ? werkzeug: Error on request:
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 323, in run_wsgi
    execute(self.server.app)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 312, in execute
    application_iter = app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/server.py", line 440, in app
    return self.app(e, s)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 124, in application
    return application_unproxied(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 99, in application_unproxied
    result = odoo.http.root(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1295, in __call__
    return self.dispatch(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1263, in __call__
    return self.app(environ, start_wrapped)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/middleware/shared_data.py", line 260, in __call__
    return self.app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1428, in dispatch
    explicit_session = self.setup_session(httprequest)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1326, in setup_session
    session_gc(self.session_store)
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/func.py", line 26, in __get__
    value = self.fget(obj)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1274, in session_store
    path = odoo.tools.config.session_dir
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/config.py", line 695, in session_dir
    os.makedirs(d, 0o700)
  File "/usr/local/lib/python3.8/os.py", line 223, in makedirs
    mkdir(name, mode)
PermissionError: [Errno 13] Permission denied: '/var/lib/odoo/sessions' - - -

What is the expected correct behavior?

Odoo application will be presented to the end user when navigating to http://SERVER_IP:8069 (where SERVER_IP is the IP address of your docker server)

Relevant logs and/or screenshots

2021-03-31 16:33:07,062 1 ERROR ? werkzeug: Error on request:
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 323, in run_wsgi
    execute(self.server.app)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 312, in execute
    application_iter = app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/server.py", line 440, in app
    return self.app(e, s)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 124, in application
    return application_unproxied(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 99, in application_unproxied
    result = odoo.http.root(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1295, in __call__
    return self.dispatch(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1263, in __call__
    return self.app(environ, start_wrapped)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/middleware/shared_data.py", line 260, in __call__
    return self.app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1428, in dispatch
    explicit_session = self.setup_session(httprequest)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1326, in setup_session
    session_gc(self.session_store)
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/func.py", line 26, in __get__
    value = self.fget(obj)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1274, in session_store
    path = odoo.tools.config.session_dir
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/config.py", line 695, in session_dir
    os.makedirs(d, 0o700)
  File "/usr/local/lib/python3.8/os.py", line 223, in makedirs
    mkdir(name, mode)
PermissionError: [Errno 13] Permission denied: '/var/lib/odoo/sessions' - - -
2021-03-31 16:33:26,439 1 INFO ? werkzeug: 127.0.0.1 - - [31/Mar/2021 16:33:26] "GET /favicon.ico HTTP/1.1" 50
0 - 0 0.000 0.001
2021-03-31 16:33:26,442 1 ERROR ? werkzeug: Error on request:
Traceback (most recent call last):
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 323, in run_wsgi
    execute(self.server.app)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/serving.py", line 312, in execute
    application_iter = app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/server.py", line 440, in app
    return self.app(e, s)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 124, in application
    return application_unproxied(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/service/wsgi_server.py", line 99, in application_unproxied
    result = odoo.http.root(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1295, in __call__
    return self.dispatch(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1263, in __call__
    return self.app(environ, start_wrapped)
  File "/usr/local/lib/python3.8/site-packages/werkzeug/middleware/shared_data.py", line 260, in __call__
    return self.app(environ, start_response)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1428, in dispatch
    explicit_session = self.setup_session(httprequest)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1326, in setup_session
    session_gc(self.session_store)
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/func.py", line 26, in __get__
    value = self.fget(obj)
  File "/usr/local/lib/python3.8/site-packages/odoo/http.py", line 1274, in session_store
    path = odoo.tools.config.session_dir
  File "/usr/local/lib/python3.8/site-packages/odoo/tools/config.py", line 695, in session_dir
    os.makedirs(d, 0o700)
  File "/usr/local/lib/python3.8/os.py", line 223, in makedirs
    mkdir(name, mode)
PermissionError: [Errno 13] Permission denied: '/var/lib/odoo/sessions' - - -

Possible fixes

The error logs from the container make it look like the application cannot access /var/lib/odoo/sessions . Perhaps permissions need to be adjusted?

Defintion of Done

Bug has been identified and corrected within the container

Edited Mar 31, 2021 by foltz

To upload designs, you'll need to enable LFS and have an admin enable hashed storage. More information

Admin message