diff --git a/sites/sso-info/index.html b/sites/sso-info/index.html index 02c948ae783967fb49a961263a0ed8d943bb90e2..ed83c9db993bac13eb0c0c6e6b78ba82dfa77ddf 100644 --- a/sites/sso-info/index.html +++ b/sites/sso-info/index.html @@ -193,14 +193,14 @@ make sure to check your junk email folder.
  • If you accidently tried logging in using your old Mattermost credentials more than five times, your account is likely locked out. Contact a team admin or email us at - dod_p1chat_admin@afwerx.af.mil + help@dsop.io to have your account unlocked.
  • If you created your Mattermost account after 19 May, your P1 SSO account may not have been automatically created. Ask a team or system admin for an invite link to create a P1 SSO account. Alternatively you can send a request to dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.

    • How do I update my profile?

    @@ -221,14 +221,14 @@ whichever account you will no longer be using. Let your team admin know which account (email address) you will no longer be using or email us directly at dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.

    Why am I getting a "X509 certificate's authentication failed." when trying to log in with a CAC?

  • Your account is likely locked or may be experiencing issues from the migration to P1 SSO. Please email us at dod_p1chat_admin@afwerx.af.mil and + href="mailto: help@dsop.io">help@dsop.io and we should be able to quickly resolve the issue.

    • @@ -241,7 +241,7 @@

    I have another question or need additional help. Who do I contact?

  • Contact your team admin for additional assistance. If you're not sure who your team admin is or can't get a hold of them, email us at dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.
    • diff --git a/sites/sso-info/new_account.html b/sites/sso-info/new_account.html index 0bc14851965989a784efe979faadeb16b87e947d..20b35ec7f83d6f2d924b35e3e1b2b12c141d992f 100644 --- a/sites/sso-info/new_account.html +++ b/sites/sso-info/new_account.html @@ -26,27 +26,15 @@ address. This process must be done from a web browser on a computer. Do not use Internet Explorer.

    -

    Note: If you're registering from a computer with a CAC, you will recieve a prompt to select your CAC - certificate. You should then see the New DoD CAC Detected message (pictured below) where you can - select "click to - register". In this case, setting up a password and MFA on the account is optional if you only want to access your account using a CAC.

    - -
    -
    -
    - -

    Step 1

    -

    Fill out the registration form using an approved email address (e.g. work email) and click +

    Click here to access the registration page. Fill out the registration form using an approved email address (e.g. work email) and click "Register". If you're registering with a CAC, setting up a password is optional if you only want to access your account using a CAC.

    -
    @@ -68,7 +56,7 @@ common issues section below for additional troubleshooting steps.

    -
    @@ -80,8 +68,8 @@

    You will receive an email with a link to verify your email address. Click “Link to e-mail address verification” or copy the URL into a web browser (do not use Internet Explorer).
    -

    -
    +
    @@ -94,10 +82,10 @@

    Validate your email address by selecting "Click here to proceed". On the next screen, click "Back to Application".

    -
    -
    @@ -116,7 +104,7 @@ target="_blank">http://chat.il2.dsop.io.

    Note: For the mobile app, select the purple "GitLab" button to log into P1 SSO. This is a known issue.

    -