diff --git a/sites/sso-info/img/setup_mfa.jpg b/sites/sso-info/img/setup_mfa.jpg index 48260a991218b618c5c4f2cc385c996d73d480bd..ecb84d5412e78e73b1b95372e5e783864774b76a 100644 Binary files a/sites/sso-info/img/setup_mfa.jpg and b/sites/sso-info/img/setup_mfa.jpg differ diff --git a/sites/sso-info/index.html b/sites/sso-info/index.html index f09380e0cba31608bd1792cab344062251dd80d9..ed83c9db993bac13eb0c0c6e6b78ba82dfa77ddf 100644 --- a/sites/sso-info/index.html +++ b/sites/sso-info/index.html @@ -193,14 +193,14 @@ make sure to check your junk email folder.
  • If you accidently tried logging in using your old Mattermost credentials more than five times, your account is likely locked out. Contact a team admin or email us at - dod_p1chat_admin@afwerx.af.mil + help@dsop.io to have your account unlocked.
  • If you created your Mattermost account after 19 May, your P1 SSO account may not have been automatically created. Ask a team or system admin for an invite link to create a P1 SSO account. Alternatively you can send a request to dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.

    • How do I update my profile?

    @@ -212,16 +212,6 @@
  • New Mattermost accounts are now created through P1 SSO. Click here for instructions.

    • -

    How do I send someone an invite link - to P1 SSO?

    -
  • Administrators and users can find invitation links on their https://login.dsop.io/ profile. - Invitation links - are valid for 10 days. There is no restriction on sharing invitation links as long - as it is done through a government approved medium. For a step by step guide, please click - here for instructions.
    • -

    How do I reset/set up MFA again (e.g. new or lost mobile device)?

  • Click here for instructions on resetting MFA on your account.
    • @@ -231,14 +221,14 @@ whichever account you will no longer be using. Let your team admin know which account (email address) you will no longer be using or email us directly at dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.

    Why am I getting a "X509 certificate's authentication failed." when trying to log in with a CAC?

  • Your account is likely locked or may be experiencing issues from the migration to P1 SSO. Please email us at dod_p1chat_admin@afwerx.af.mil and + href="mailto: help@dsop.io">help@dsop.io and we should be able to quickly resolve the issue.

    • @@ -251,7 +241,7 @@

    I have another question or need additional help. Who do I contact?

  • Contact your team admin for additional assistance. If you're not sure who your team admin is or can't get a hold of them, email us at dod_p1chat_admin@afwerx.af.mil. + href="mailto: help@dsop.io">help@dsop.io.
    • diff --git a/sites/sso-info/new_account.html b/sites/sso-info/new_account.html index bf64be298f82f85cbfeed3ce7b098c44268da5ed..20b35ec7f83d6f2d924b35e3e1b2b12c141d992f 100644 --- a/sites/sso-info/new_account.html +++ b/sites/sso-info/new_account.html @@ -20,28 +20,9 @@

    Go Back

    Create a new account

    -

    There are two ways to register for a new account, using a computer with a CAC installed or by - obtaining an invite link. -

    -

    If you're on a computer with a CAC, go to https://login.dsop.io and you will recieve a prompt to select your CAC - certificate. You should then see the New DoD CAC Detected message (pictured below) where you can - select "click to - register".

    - -
    -
    -
    -

    To register using an invite link, obtain an invite link from another user or admin and - access that link from a web browser (Internet Explorer is not supported). If you're not sure who - your team - admin is or can't get a hold of them, email us at dod_p1chat_admin@afwerx.af.mil.

    You will need access to a mobile device with a multi-factor authentication (MFA) app installed such - as Google Authenticator or Authy. Additionally, you will need access to your government email + as Google Authenticator or Authy. Additionally, you will need access to your work email address. This process must be done from a web browser on a computer. Do not use Internet Explorer.

    @@ -51,11 +32,9 @@

    Step 1

    -

    Fill out the registration form using an approved email address (e.g. work email) and click - "Register". If you're registering with a CAC, you will - not have password fields as depicted below and you can skip to Step 3. Your password can be set - up after the account is created.

    -
    Click here to access the registration page. Fill out the registration form using an approved email address (e.g. work email) and click + "Register". If you're registering with a CAC, setting up a password is optional if you only want to access your account using a CAC.

    +
    @@ -65,14 +44,11 @@

    Step 2

    -

    If you registered using a CAC, you will not see the MFA setup and can skip to Step 3.

    Setup MFA by scanning the QR code with your MFA app. This will create a 6-digit pin that changes every 30 seconds. Enter the 6-digit pin and type in a device name (can be anything). You will need to enter the MFA 6-digit pin each time you log in, - so - do not delete the MFA app. + style="color: #ff3800;">You will need to enter the MFA 6-digit pin each time you log in. Do not delete the MFA app.

    Note: If your MFA pin is not accepted or entered incorrectly, the QR code is @@ -80,7 +56,7 @@ common issues section below for additional troubleshooting steps.

    -
    @@ -92,8 +68,8 @@

    You will receive an email with a link to verify your email address. Click “Link to e-mail address verification” or copy the URL into a web browser (do not use Internet Explorer).
    -

    -
    +
    @@ -106,10 +82,10 @@

    Validate your email address by selecting "Click here to proceed". On the next screen, click "Back to Application".

    -
    -
    @@ -119,10 +95,7 @@

    Step 5

    Your account has been successfully created! If desired, you can update the rest of your - profile. If you registered with a CAC and would like to set up your password, you can do that by - clicking the "Password" tab. You can also set up MFA by clicking the "Authenticator" tab which - will be required to log in without a CAC. - To access Mattermost, go to https://chat.collab.cdl.af.mil/, click the blue "Platform One SSO" login button and use the credentials you just created. If you're looking @@ -131,7 +104,7 @@ target="_blank">http://chat.il2.dsop.io.

    Note: For the mobile app, select the purple "GitLab" button to log into P1 SSO. This is a known issue.

    -
    @@ -177,13 +150,7 @@ update the time.
    -

    When accessing the invite link, I'm getting an invalid link error.

    -
  • Try accessing the link from Chrome or Firefox (not Internet Explorer or Edge). If that - doesn't work, your invite link has likely expired. Invite links are changed every ten - days. - Please ask your team admin for a new invite link.
    • -
    -

    I created an account using a CAC. How do I set up my password?

    +

    I created an account using a CAC but didn't set up a password. How do I set it up now?

  • Log into your account at https://login.dsop.io/ to access your profile. From here, click the "Password" tab to set a password. You will also need to click the "Authenticator"