User Stories for Improving Metrics
Using the below template, capture user stories to guide which / how metrics should be captured in dashboards
- The metric owner is the person that's willing to justify the need for the metric to the rest of the team
- The Business Need is the end business capability that is tracked.
- The party that will need to see/use the data
- determine baseline storage needs
Metric Owner | Business Need | Who needs the data | What Data helps answers the question | Where do we get the data from | How will it be used | Will this be used for an Alert? | Who will be alerted | What will the alerted party HAVE to do? |
---|---|---|---|---|---|---|---|---|
Joe Customer | Gitlab needs to be up and functioning | SREs running gitlab | If the Gitlab prometheus endpoint is up | Gitlab Prometheus Exporter | Alerting | Yes | SRE On Call | Identify reason for missing Endpoint. Perform Post Morten |