From e97a025a42cb1f1f5c170aaa5ff1738cf646acc5 Mon Sep 17 00:00:00 2001 From: tsiddique Date: Wed, 25 Aug 2021 18:54:01 +0000 Subject: [PATCH] Update README.md --- README.md | 35 +++++++++++++++++++++++++++++++++-- 1 file changed, 33 insertions(+), 2 deletions(-) diff --git a/README.md b/README.md index 65f80b0..d41aab0 100644 --- a/README.md +++ b/README.md @@ -1,3 +1,34 @@ -# customer-resources +# Access to IL-2 aka "First time?" -A GitLab repo for customers of Big Bang to get setup. \ No newline at end of file +1) Complete the steps outlined in the following project: +https://repo1.dso.mil/razor-crest-public/2875s +2) In your help desk ticket to help@dsop.io, please specify the following tools you want access to: + * Repo1, Platform One MatterMost +3) Reach out to the Big Bang Onboarding point of contact you have communicated with to be added to the appropriate onboarding channel. + +# Access to IL-4 aka "I'm in IL-2, ready for IL-4" + +Steps: +1) Have a CAC +2) Sign up for P1 SSO login.dso.mil (there's a self register button) +3) Download and configure CNAP AppGate SDP Client by following steps on this page https://confluence.il2.dso.mil/pages/viewpage.action?spaceKey=P1&title=2.+CNAP+AppGate+SDP+Client +4A) Check if IL4 Confluence is an option in your UI, if so move on to the next step. + +4B) If your AppGate Client is missing icons, then email the help desk at help@dsop.io the following: + * Which Impact Level (IL)? + * "IL-4" + * What Products you need to regain access to + * "Confluence, Repo1, Code.il4" + * Which team or project you are supporting? + * "I am a customer of Big Bang (Enter program or team name here)." + * An individual who can verify your funding status + * "Platform One Customer Success." +5) Try to open IL4 Confluence by clicking the button within AppGate (don't try to type the URL directly.) +6) Visit your Big Bang-provided customer confluence space (please reach out to your Big Bang Onboarding point of contact if you don't have this). + * Note: It should fail the first time. This is OK! Inform your Big Bang Onboarding POC and request they add you to your appropriate space in IL-4. +7) You will be provided access to your space! + +# Where to reach out to for help? + * General Q&A - https://chat.il2.dso.mil/platform-one/channels/team---big-bang + * Onboarding Help - Your Big Bang Onboarding PoC + * Payments, pricing, and acquisitions - Platform One Customer Success team (platformone@afwerxpartner.com). -- GitLab